SHIPPING
THE PROCESS
GET A GRIP ships from Los Angeles, CA. Orders are processed Monday-Friday only (excluding major holidays). Please allow 4-5 business days for your order to be processed and packed prior to shipping. Order delivery time depends on shipment courier and destination. Delivery times are provided as a guideline only, and do not take into account possible delays caused by payment authorization, stock availability, and/or delays due to customs. Please allow 24 hours for your tracking number & shipping label to update.
PRE ORDER
For items listed as pre order, please expect delivery within the delivery date window stated on the product description. For more information on your pre order, please inquire at hey@getagripsocks.co
USA SHIPPING
All domestic orders and shipments placed with us online will be processed and shipped via UPS. Delivery typically takes 2-3 business days, pending payment authorization and verification. Expedited shipping Priority Overnight is available for domestic orders on products in stock (no preorder). Expedited shipping will only be processed during business hours, Monday-Friday. Please check our Contact Us page for updates on studio closures.
P.O. BOXES
Please note that USPS is unable to deliver to P.O. Boxes or APO/FPO addresses. If you entered a P.O. box as your delivery address, we will reach out to you via e-mail to get an alternative address which may delay your delivery.
LOST OR STOLEN PACKAGES
GET A GRIP is not responsible for lost or stolen packages that are confirmed to be delivered to the shipping address provided for the order. GET A GRIP is not responsible for orders that are delivered incorrectly or lost due to incorrect shipping information being provided at checkout. Please confirm your shipping address before finalizing checkout. If you receive a confirmation email with an address that needs to be updated please contact us as soon as possible to make any changes. Once an order has shipped we cannot make any changes to your shipping address. We cannot refund shipping costs for shipments that are returned to us due to an error in the address provided & returned shipments may be subject to a restocking fee.